Using Your ipower^® Card

Activate your ipower Card

1. Sign your name to the signature panel on the back of the ipower Card.
2. Call the toll-free Customer Service number at (866) 518-4722*.
3. Verify the information requested about you and your ipower Card and create your Personal Identification Number (PIN).
4. Your ipower Card will be activated and you may begin to use it.

Deposit funds to your ipower Card account You can deposit additional funds directly to your ipower Card account for FREE by authorizing the direct deposit of your pay, commission, disability and government checks (Social Security, Medicare, Welfare, etc.) This is called Payroll Direct, and it’s easy to set up. Log on to your ipower account and click the "Payroll Direct" link from the left-hand menu.

Your PIN
The Personal Identification Number (PIN) you created in step 3, above, allows you to make debit purchases at point-of-sale (POS) terminals and to withdraw cash from ATMs. Be sure to keep this number safe and never share it with anyone or carry it with your card. There is a $5,000 limit on ATM cash withdrawals and a $5,000 limit on point-of-sale (POS) purchases every 24 hours. However, some ATM owners and operators or merchants may have established daily withdrawal limits and/or per transaction limits that you should verify before making a purchase or withdrawing cash.


Access your account “24/7”
Check your ipower Card account balance 24 hours a day, 7 days a week online or by phone at (866) 518-4722*. You can also sign up for automatic balance updates and alerts that you receive daily via email or text message.

Make Signature-Based purchases at no charge

1. Swipe your ipower Card in the POS terminal and follow the on-screen prompts.
2. Select “credit” as the transaction type. Your ipower Card is not a credit card, so making a signature-based purchase will not impact your credit score.
3. The merchant will ask you to sign a receipt that you should keep with your records. You cannot get cash back when you make a signature-based transaction.

1. Swipe your ipower card and follow the on-screen prompts. Then tell the merchant you would like cash back. Limits may apply.
2. Select “debit” as the transaction type and enter your PIN.
3. Indicate the cash amount you’d like back. The total — purchase amount plus cash back — will be deducted from your ipower Card account. Check your receipt for accuracy before you leave the store and keep it with your records.

1. Swipe your ipower Card and follow the on-screen prompts.
2. Select “cash withdrawal” as the transaction type and enter your PIN.
3. Select “checking” as the account type from which you want to withdraw funds.
4. Indicate the amount of cash you want to withdraw. The total will be deducted from your ipower Card account. Keep the ATM receipt for your records.

1. Make sure you entered your PIN correctly.
2. Check to see if the Visa and Interlink brand marks are displayed on the ATM.
3. Make sure you select “checking” as the account type when prompted.
4. Ensure that you have sufficient funds in your ipower Card account.